Privacy Policy
Last Updated: January 16, 2025
Introduction to Our Privacy Policy
At Agentio Labs Ltd, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and usage for our AI agent solutions and services available at www.agentiolabs.com. We design and deploy custom AI agents that automate workflows, enhance decision-making, and scale operations for businesses worldwide. By accessing our website and services, you acknowledge that you have read and understood this policy.
Information We Collect and How We Use It
We collect information necessary to provide our intelligent agent services, improve user experience, and maintain the security of our platform. This information is collected through various means and used to deliver personalized solutions, process requests, and enhance our AI capabilities.
- Information you provide directly: name, email address, company details, phone number, job title, and any information submitted through contact forms, service requests, or account registration on our platform.
- Information collected automatically: IP address, browser type, operating system, pages visited, time spent on pages, referral sources, device identifiers, and usage analytics through cookies and similar tracking technologies.
- Data usage purposes: delivering AI agent services, processing transactions, responding to inquiries, personalizing user experience, conducting research and analytics, improving our services, detecting and preventing fraud, ensuring compliance with legal obligations, and sending service-related communications.
Data Protection, Security, and Your Rights
Agentio Labs Ltd prioritizes the security and confidentiality of your personal data. We implement comprehensive measures to protect your information and respect your rights regarding data access, correction, and deletion in accordance with applicable privacy regulations including GDPR and CCPA.
- Data sharing practices: We do not sell your personal data. We may share information with trusted service providers, technology partners, and legal authorities only when required by law, necessary to provide services, or with your explicit consent. International data transfers comply with applicable data protection frameworks.
- Security measures: We employ industry-standard encryption protocols (SSL/TLS), secure authentication mechanisms, regular security audits, access controls, and data minimization practices. Our infrastructure is designed to prevent unauthorized access, alteration, disclosure, or destruction of personal information.
- Your privacy rights: You have the right to access your personal data, request corrections or updates, delete your information, opt-out of marketing communications, restrict processing, data portability, and withdraw consent at any time. To exercise these rights, contact our privacy team using the information provided in Section 4.
Policy Updates and Contact Information
Agentio Labs Ltd may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the effective date and posting the revised policy on our website. We encourage you to review this policy regularly to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our Privacy and Compliance Team at privacy@agentiolabs.com or write to us at Agentio Labs Ltd, Legal Department. We are committed to responding to all inquiries within 30 days and working with you to resolve any privacy-related concerns.